The International Students Support and Services Unit (SSSU) is the division responsible for managing the welfare of student by providing loans, scholarships, financial assistance. The division also deals with student disciplinary cases.

The ISSSU acted as an intermediary for government agencies, statutory bodies, the private sector and individuals offering scholarships and financial assistance to all full-time students of Universiti Utara Malaysia. The International Students Support and Services Unit comprises of two units:


1.  Loans and Scholarships Unit

2.  Student Welfare and Disciplinary Unit


1. Managing student loans and scholarships

-Applications for scholarships/loans can be made by filling up the forms obtained from ISSSU or by making direct applications to the relevant sponsors.

- Announcements will be made by the Unit regarding the dates for application.

2. Assisting students in reducing their financial burden specifically for those facing emergencies by giving direct assistance through funds such as Tabung Amanah HEP and Tabung Amanah BAKTI.

3. Managing student welfare schemes which provide financial assistance to students facing events such as the death of next-of-kin or the student themselves, natural or man-made disasters and similar events. The amount granted is subject to the regulations currently in force. Universiti Utara Malaysia students are also covered by Group Personal Accident Takaful provided by Takaful Malaysia.

4. Receiving students grievances and acting upon them.

5. Managing student disciplinary hearings and preparing reports for University management and the Ministry of Higher Education.

Unit Perkhidmatan dan Sokongan Pelajar

Unit Perkhidmatan dan Sokongan Pelajar 

Jabatan Hal Ehwal Pelajar.

Universiti Utara Malaysia

06010, Sintok 

Kedah Darul Aman 

Tel : 04 928 4-85 / 4088 

Email :

Facebook : Bksuum

Waktu Operasi Pejabat

Ahad - Khamis
08:30 - 17:00
Rehat (1 -2 petang)

Jumaat - Sabtu


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